Evaluate own role and responsibilities in effective information management, and in supporting others to effectively handle information: Leadership and Management Coursework, CUL, UK

Dec 11, 2023

University

Subject Leadership and Management

Section One

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  1. Evaluate own role and responsibilities in effective information management, and in supporting others to effectively handle information.
  2. Explain how to respond to a data breach, including reporting procedures.
  3. Explain how to initiate the service’s business continuity plan and its relevance to data and cyber security.
  4. Identify the team’s training needs in relation to handling information and implement a plan to address these needs.

Section Two

  1. Analyze the relationship between the management of comments and complaints, risk management, and safeguarding
  2. Review the regulatory requirements, codes of practice, and guidance for managing comments and complaints
  3. Evaluate why those using services and others may be reluctant to raise comments or make complaints
  4. Analyse attitudes and approaches that ensure comments and complaints can prompt continuous improvement of the service

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